FREQUENTLY ASKED QUESTIONS

Q: Are you the manufacturer of Abetta saddles?

A: No, we are not the manufacturer of the Abetta saddle. We are a dealer of the Abetta brand. Abettasaddles.com & Buyabetta.com along with Horsetackonline.com are our main URL's of which we sell saddles and horse tack or many top brands.

Q: Do you ship outside the country?

A: Yes, we ship to most countries unless your specific country has limitations on goods. The customer will be responsible for any additional fees such as customs, etc.

Q: What is a wither tracing?

A: A wither tracing is simply a way for us to make the most accurate recommendation on saddle tree type for your horse. By placing a flexible wire over the wither's of your horse and then tracing this onto a piece of paper we are able to make a mold of your horses withers. We then use this mold to test in each of our tree types enabling us to help you make your saddle selection.

Q: How long does it take to get the results of a wither tracing?

A: Wither Tracings are done on a first come first serve basis. We will email you with our recommendation as soon as possible, typically within 24 to 48 hours.

Q: How much does a wither tracing cost?

A: This is a free service we offer to our customers to help make the best saddle selection possible for the comfort of the rider and their horse.

Q: What is a saddle tree?

A: A saddle tree is the framework of your saddle. Some are made from wood while others are made from formed plastics. This is the foundation for building a saddle. Saddle trees come in different shapes and sizes to accommodate the different sizes and builds of horses. Some saddle trees are also built with a particular discipline in mind, therefore creating a type of saddle that is best suited for say roping versus trail riding. The shape of your horses withers along with your riding discipline should be considered when making your saddle tree selection.

Q: What are the bars of a saddle?

A: The bars are part of the saddle tree and attach to the fork in the front of the tree and the cantle in the back. The bars basically run the length of the saddle and are there to distribute the weight of the rider as evenly as possible over the back of the horse. The bars of a saddle tree are angled in an effort to have the most contact with the horses back.

Q: What is a Flex Tree?

A: This is one of our most asked questions. A flex tree is engineered to slightly give during the motions and movement of the horse. This allows better performance with the horse and overall comfort to reduce friction and discomfort. The flex tree is NOT to provide a better fit when a standard or a wide tree does not fit properly. The Flex typically comes in standard or wide. Both tree types can come in the flex tree depending on the abetta saddle models.

Q: How long should it take to get my order?

A: Your order is process on first come first serve basis. If we have your ordered items in our local warehouse your order should only take 3 to 5 days to arrive. However, we do also work directly with the Abetta manufacturer and if we do not have your items in our local warehouse we send a purchase order directly to the manufacturer. If they have the item ready and available they also typical ship out the same day and you will see the item in 3 to 5 business days. There are times where items are on the production lines and queued from processing. If delays are determined we will notify you via email of the expected delays and an expected arrival time.

Q: How should I clean my Abetta Saddle?

A: Cleaning your abetta saddle is pretty simple. Dampen a cloth with clean water and a mild detergent. Thoroughly rub your saddle to remove all dirt. Generously rinse your saddle with clean water, Repeat as necessary.

Q: How can I determine what size Abetta Saddle I should purchase?

A: Please refer to Abetta Saddle Seat Sizing Chart.

Q: What is Denier?

A: Denier is a tough an durable material comprised of nylon and synthetics. The higher the count the tougher the material.